Sahara Mart Customer App (“Sahara Mart”, “we”, “our”, or “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you use the Sahara Mart Customer App.
1. Information We Collect
Depending on how you use the app, we may collect the following information:
Account Information: name, phone number, email address, and authentication details through Firebase Authentication.
Profile Information: profile photo and account details if you choose to upload them.
Order Information: products ordered, cart contents, delivery address, purchase history, and order preferences.
Payment and Transaction Information: order totals, transaction references, and QR-code-based payment interactions.
Camera Access: to scan QR codes for payments or related purchase workflows.
Device and App Information: basic device, log, and app usage data required for performance, security, and troubleshooting.
2. How We Use Your Information
To register and manage your account.
To process purchases, orders, and deliveries.
To enable QR code scanning for payments and transactions.
To allow you to upload and display your profile photo if you choose.
To provide customer support and respond to inquiries.
To maintain app security, prevent misuse, and improve app performance.
3. Camera Permission
The app may request access to your device camera only for features such as scanning QR codes during payment or purchase-related actions. We do not access the camera in the background.
4. Photos and Uploaded Content
If you choose to upload a profile photo, we store that image to provide account-related functionality inside the app. Uploading a profile photo is optional unless otherwise required for your account type or service use.
5. Firebase and Third-Party Services
We use Firebase services, including Firebase Authentication, and may use related cloud infrastructure to support login, storage, security, and app functionality. These service providers may process data on our behalf as needed to operate the app.
6. Data Sharing
We do not sell your personal information. We may share data only in the following cases:
With service providers such as Firebase to operate app features.
With sellers, stores, riders, or operational partners only as necessary to fulfill orders and deliveries.
When required by law, regulation, legal process, or to protect rights, safety, and security.
7. Data Retention
We retain information for as long as necessary to provide services, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records. If you request deletion where available, we will process it subject to legal and operational requirements.
8. Data Security
We use reasonable administrative, technical, and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Your Choices and Rights
You may update certain account information in the app.
You may choose whether to upload a profile photo.
You may stop using the app at any time by uninstalling it.
You may contact us to request account or data-related assistance, subject to applicable law and operational requirements.
Replace the contact email below before publishing this policy publicly.
10. Children’s Privacy
Our app is not intended for children under the age required by applicable law to use the service independently. If you believe personal information has been provided inappropriately, please contact us.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updated versions will be posted at the same public URL with a revised effective date.
12. Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us at: